You first send your original invoices to your basic insurance, using the form provided for that purpose, to obtain reimbursement.

On receipt of the reimbursement advice of your basic insurance, you simply send it to UNIQA (address below). There is no form to fill.

Caution! You must attach a photocopy of the invoice in the following cases:
- Inpatient treatment (hospitalization, convalescent home, cures, etc.)
- Treatment with limited number of days or sessions (nursing services, physiotherapy, psychotherapy, logopaedics, speech therapy, etc.)
- Optical care, appliance and device, infertility treatment and transport
- Insured person admitted with a reserve.

For the reimbursement of alternative medicine expenses which are not covered by your basic insurance, the original bill with proof of payment stating your insurance number (see insurance policy) have to be sent by regular mail to UNIQA (address below).

All claims must be submitted within 12 months from the date of reimbursement advice of your basic insurance or from the date of invoice of alternative medicine.

Address: UNIQA Assurances SA, Rue des Eaux-Vives 94, P.O. Box 6402, 1211 Geneva 6.
You can also scan and send documents by e-mail (except original bills of alternative medicine) to the following address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

If the duration of your temporary appointment is less than three months, you can’t apply for complementary health insurance.

If the duration of your temporary appointment is three months or more, you can apply for complementary health insurance provided that you are covered under the Main plan (and no longer under the Temporary plan) of the UN Staff Mutual Insurance Society (UNSMIS).

If your coverage under the Main plan of the UN Staff Mutual Insurance Society terminated because of termination of your contract, you are no longer entitled to benefits from the complementary health insurance. It is your responsibility to inform GPAFI of the termination of your basic insurance.

As long as you are insured by the UN Staff Mutual Insurance, as dependent of your father, you may apply for complementary health insurance.

We attract your attention to the maternity benefits. As dependent, beyond 21, maternity costs are excluded from the benefits of the UN Staff Mutual Insurance and consequently from the benefits of the complementary health insurance.

You can apply for complementary health insurance. However, as you are pregnant, the costs of your maternity will not be reimbursed.

We acutely recommend to apply for a prenatal insurance now.

Nothing or next to nothing! You keep of course your insurance coverage under the same conditions.

Only the mean of payment may eventually change, in particular if there was a deduction on your salary.

We recommend you to go by our office in order to modify eventually the mean of payment and to verify the personal information in our possession (address, bank account number, etc.).

Yes. Given that you will not receive any more a salary but a pension, this insurance must be cancelled.

We recommend you however not to cancel it too early. It would be indeed regrettable to lose your right for compensation some months before retirement. We advise you to verify your right for sick leave on full salary or to consult us.

The age limit is 65, so you can apply for complementary health insurance.

However, if you suffer from a sickness or if you are under treatment, the insurance company may admit you with a reserve or refuse your admission.

Emergency transport to the nearest place of treatment is reimbursed at 80% by the basic UN insurance and at 20% by the complementary insurance.

Expenses for rescue are partially reimbursed by the basic UN insurance.