You first send your original invoices to UNSMIS, using the form "Medical Insurance Claim", to obtain reimbursement according to your basic insurance.

On receipt of the reimbursement advice of UNSMIS, you simply send it to UNIQA (address below). There is no form to fill.

Caution! You must attach a photocopy of the invoice in the following cases:
- Inpatient treatment (hospitalization, convalescent home, cures, etc.)
- Treatment with limited number of days or sessions (nursing services, physiotherapy, psychotherapy, logopaedics, speech therapy, etc.)
- Optical care, appliance and device, infertility treatment and transport
- Insured person admitted with a reserve.

For the reimbursement of alternative medicine expenses which are not covered by UNSMIS, the original bill with proof of payment stating your insurance number (see insurance policy) have to be sent by regular mail to UNIQA (address below).

All claims must be submitted within 12 months from the date of reimbursement advice of UNSMIS or from the date of invoice of alternative medicine.

Address: UNIQA Assurances SA, Rue des Eaux-Vives 94, P.O. Box 6402, 1211 Geneva 6.
You can also scan and send documents by e-mail (except original bills of alternative medicine) to the following address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

You first send your original invoices to SHIF, using the form "Claim for reimbursement", to obtain reimbursement according to your basic insurance.

On receipt of the reimbursement advice of SHIF, you simply send it to INTRAS (address below). There is no form to fill.

Caution: during the first year of affiliation, you must attach photocopies of all invoices and prescriptions. From the second year of affiliation, photocopies are only required for stationary treatment (cure, hospitalization, etc.).

For the reimbursement of alternative medicine expenses which are not covered by SHIF, the original bills stating your insurance number (see insurance card) have to be sent to INTRAS (address below).

All claims must be submitted within 12 months from the date of reimbursement advice of SHIF or from the date of invoice of alternative medicine.

Address: INTRAS Centre de prestations, Ch. des Coquelicots 16, P.O. Box 667, 1214 Vernier.

If you hold a short-term appointment of less than six months, you can’t apply for complementary health insurance.

If you hold a short-term appointment of less than twelve months, you can apply for complementary health insurance under the condition to fill out a declaration.

As long as you are insured by the UN Staff Mutual Insurance, as dependent of your father, you may apply for complementary health insurance.

We attract your attention to the maternity benefits. As dependent, beyond 21, maternity costs are excluded from the benefits of the UN Staff Mutual Insurance and consequently from the benefits of the complementary health insurance.

You can apply for complementary health insurance. However, as you are pregnant, the costs of your maternity will not be reimbursed.

We acutely recommend to apply for a prenatal insurance now.

Nothing or next to nothing! You keep of course your insurance coverage under the same conditions.

Only the mean of payment may eventually change, in particular if there was a deduction on your salary.

We recommend you to go by our office in order to modify eventually the mean of payment and to verify the personal information in our possession (address, bank account number, etc.).

Yes. Given that you will not receive any more a salary but a pension, this insurance must be cancelled.

We recommend you however not to cancel it too early. It would be indeed regrettable to lose your right for compensation some months before retirement. We advise you to verify your right for sick leave on full salary or to consult us.

The age limit is 65, so you can apply for complementary health insurance.

However, if you suffer from a sickness or if you are under treatment, the insurance company may admit you with a reserve or refuse your admission.

Emergency transport to the nearest place of treatment is reimbursed at 80% by the basic UN insurance and at 20% by the complementary insurance.

Expenses for rescue are partially reimbursed by the basic UN insurance.