You first send your original invoices to UNSMIS, using the form "Medical Insurance Claim", to obtain reimbursement according to your basic insurance.
On receipt of the reimbursement advice of UNSMIS, you simply send it to UNIQA (address below). There is no form to fill.
Caution! You must attach a photocopy of the invoice in the following cases:
- Inpatient treatment (hospitalization, convalescent home, cures, etc.)
- Treatment with limited number of days or sessions (nursing services, physiotherapy, psychotherapy, logopaedics, speech therapy, etc.)
- Optical care, appliance and device, infertility treatment and transport
- Insured person admitted with a reserve.
For the reimbursement of alternative medicine expenses which are not covered by UNSMIS, the original bill with proof of payment stating your insurance number (see insurance policy) have to be sent by regular mail to UNIQA (address below).
All claims must be submitted within 12 months from the date of reimbursement advice of UNSMIS or from the date of invoice of alternative medicine.
Address: UNIQA Assurances SA, Rue des Eaux-Vives 94, P.O. Box 6402, 1211 Geneva 6.
You can also scan and send documents by e-mail (except original bills of alternative medicine) to the following address:
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.